RecoveryRoad and Crisis Support: Know the Limits

RecoveryRoad is not emergency care, a suicide-risk assessment or a monitored crisis service. If you need urgent help, contact a person or service that can respond directly. Opening an app or writing an entry does not notify a clinician or emergency service.

Use direct help routes

For a suspected overdose, severe withdrawal, serious injury or other medical emergency, call local emergency services. In the US, call or text 988 for suicide or mental-health crisis support. You do not need to wait until you have a plan or intent before asking for crisis support.

Outside the US, use the appropriate local services. A support or referral helpline should not be treated as emergency dispatch.

Self-help prompts have limited roles

A breathing prompt, grounding exercise or pause may be an optional self-help activity. It cannot establish that you are physically safe, guarantee that an urge will pass or replace a professional assessment. If an activity increases distress, stop and seek appropriate support.

It does not certify a particular in-app exercise or clinical outcome.

Prepare access to people, not just tools

If useful, keep direct support numbers somewhere you can reach without navigating the app. With someone you trust, discuss how you would ask for help. A personal plan should follow advice appropriate to your circumstances.

Read our crisis resources for direct links, health content standards for review limits and privacy policy before storing sensitive notes. A private journal is not a crisis notification channel.

Sources

• 988 Suicide & Crisis Lifeline

Editorial update

This October 31, 2026 update removes unsupported fixed timelines and treatment instructions. It is a source-based editorial correction, not a clinical review. No named qualified clinical review is documented for this article. Read our health content standards and corrections process.